Account Settings
The Settings area brings together your AI preferences, the language of the interface, which notifications you receive, and your personal details — all in one place.
Accessing Settings
Click Settings at the bottom of the sidebar. It is available to everyone.
The page has two parts: a menu on the left, headed Settings with the subtitle "Manage your account and app preferences", and the section you picked on the right. It opens on Profile.
A breadcrumb at the top — Home › Settings › section name — shows where you are. Home takes you back to your start screen, and Settings returns to the Profile section.
While you are in Settings, the main sidebar narrows to icons to leave room for the page; you can widen it again with its expand button. On a phone, the menu button is hidden in Settings — use Home in the breadcrumb to leave.
What Settings includes
The menu is split into groups. Everyone sees Account. Some options are ready to use; others show a Soon label and can't be opened yet.
| Option | What it does | Status |
|---|---|---|
| Profile | Your name, photo, email, department, role, and password | Available — see Profile |
| AI Preferences | Your preferred model and response style | Available |
| Appearance | Look and feel options | Coming soon |
| Notifications | Which notification groups reach you | Available |
| Language | The language of menus, buttons, and messages | Available |
| Security | Personal security options | Coming soon |
| Data & Privacy | Data export and deletion controls | Coming soon |
The Administration group
A second group, Administration, holds organization-wide options. By default it is shown to Admins. Your organization can also open Users, Roles & Permissions or Email/SMTP to other people through a custom role — see Roles & Permissions.
| Option | What it does | Status |
|---|---|---|
| User Management → Users | A shortcut that leaves Settings and opens the Users page — see User Management | Available |
| User Management → Roles & Permissions | Roles and what each one can access — see Roles & Permissions | Available |
| Usage | How much of your organization's allowance has been used — see Usage below | Available |
| Email/SMTP | The mail server your organization sends email through — see Email/SMTP | Available |
| Identity & SSO, API Keys, Security Policies, Audit Logs | — | Coming soon |
User Management is a heading that opens and closes its two entries; it is open when you arrive. Users has an arrow next to it because it takes you out of Settings.
You only see the Administration options you have access to. If you see none of them, the group isn't shown at all.
AI Preferences
This section holds your personal AI preferences in a Model Configuration card.
Model
Arketic uses the platform's built-in AI model. Default Model offers a single model today, so there is nothing to choose here.
The section also tells you that advanced tuning has moved to project-level settings, so a whole team stays consistent. You don't need to adjust anything here to get started.
Response Style
Response Style records how much detail you prefer in answers. The screen describes it as "Determine how verbose and structured the AI responses should be globally."
| Style | What it stands for |
|---|---|
| Concise | Shorter answers |
| Detailed | Fuller answers. This is the default |
Whatever you choose here, you can always ask the AI to adjust in a single conversation — just say "give me a shorter answer" or "explain in more detail".
Saving your changes
AI Preferences don't save automatically. When you change something, an Unsaved changes bar appears at the bottom with two buttons:
- Discard — throws away the change and returns to your previous settings.
- Save Changes — keeps your new settings.
Once saved, you'll see a "Settings saved" confirmation.
Changing these preferences needs a permission that the Member, Executive and Admin roles have by default. Without it — for example with the Restricted role — the two dropdowns are disabled and you can only look at them.
Notifications
Choose which notification groups reach you. Turning a group off silences it just for you — your organization's defaults still apply to everyone else.
Every group is on by default, so you only need to visit this section if you want to quiet something.
| Group | Covers |
|---|---|
| Task Activity | Assignment, completion, cancellation and approval notifications |
| Comments & Mentions | Task comment and @mention notifications |
| SLA & Reminders | Approaching deadlines, SLA warnings/breaches, escalations |
| Process & Requests | Process completion and service request notifications |
When you change a switch, a Save button appears at the top right of the card. After you save, you'll see a "Notification preferences saved" confirmation.
If your role does not include the permission to change these switches — the Restricted role does not, by default — they are shown but disabled.
For what each group contains, the alerts that are always delivered, and the organization-wide switches, see Notification Preferences.
Language
Choose the language of the Arketic AI interface. The setting is personal — it changes the language for you, not for your colleagues.
- Open Settings → Language.
- Pick a language under Interface Language: English or Türkçe.
- An Unsaved changes bar appears. Click Save Changes to apply, or Discard to keep the current language.
The interface switches as soon as you save, and you see a "Settings saved" confirmation.
The setting applies to menus, buttons, and messages across the platform. Content that you and your colleagues wrote — task titles, documents, conversations — stays in the language it was written in.
Your language preference is saved to your account and follows you on every device. The sign-in screen has no language switch — this is the only place to change it.
Usage
:::info Admins only Usage appears in the Administration group and is shown to people with the Admin role only. :::
Settings → Usage shows how much of your organization's AI allowance has been used in the current period, and what kind of work used it.
This period
The top card, This period, shows the tokens used so far against your package's limit, and the date the count Resets on. When your package has a limit, a ring and a bar show the percentage used, and the line under the bar tells you how many tokens remain for the period.
| What you see | What it means |
|---|---|
| A percentage of the package and the remaining tokens | Your package has a limit, and this is how much of it is used |
| "Your package has no token ceiling, so this number is for information only." | Your package has no limit |
| Not measured | The number couldn't be read right now. It does not mean nothing was used |
| "This period's token allowance is used up. Your work is not blocked…" | You're over the limit, but people can keep working. Talk to your Arketic contact if you need a higher limit |
| "This period's token allowance is used up, and your organization has a hard stop enabled…" | You're over the limit and new AI requests are refused until the reset date |
Other limits
Below the top card, Other limits lists what else your package grants — Users, Workflows, Documents and Assistants — each as used / limit with a bar. A limit your package does not cap is shown as the number used followed by "unlimited". Limit reached marks one that is full. A limit marked "This limit is informational for now; nothing is blocked." is shown for reference only.
Where it went
The Where it went breakdown splits the period's usage by kind of work, as a ring and a table:
| Kind of work | What it covers |
|---|---|
| Chat | Conversations with assistants |
| Workflows | AI steps that ran inside workflows |
| Document generation | Documents, spreadsheets, and presentations the AI produced |
| Image generation | Images the AI created |
| Document indexing | Preparing uploaded documents so the AI can use them |
| Document reading (OCR) | Reading text out of scanned documents and images |
| Search ranking | Finding the most relevant passages for an answer |
| Assistant instruction drafting | Drafting assistant instructions with AI |
The table has four columns: Kind of work, Measured, Coefficient and Tokens. Some work is measured in characters or images rather than tokens; the Coefficient column shows how it was converted, using the rate in your package.
If nothing has been used yet, the section says "No usage has been recorded in this period yet."
An Unclassified row may appear for older usage that was recorded before the kind of work was tracked. It doesn't grow.
If the page can't load, it shows "Usage information could not be loaded." with a Retry button.
Data & Privacy
Your data
- Your conversations, documents, and tasks are kept safe on isolated servers.
- Your data is never shared with other organizations.
- Your administrator can explain your organization's data retention policies.
Data requests
The Data & Privacy option shows a Soon label, so self-service export and deletion aren't available in the app yet. For any data request, contact your organization administrator.
Self-service data export and deletion are being developed. In the meantime, your administrator can handle these requests for you.
Coming soon
A few options appear with a Soon label and can't be opened yet:
- Appearance — look and feel options.
- Security — personal security options.
- Data & Privacy — self-service data controls (use your administrator for now, as above).
- In the Administration group: Identity & SSO, API Keys, Security Policies, and Audit Logs.
You don't need to do anything with these — they'll open up automatically as they're released.
Tips
- Need a shorter or a fuller answer right now? Ask for it in the conversation — it works whatever your Response Style is.
- Turn a notification group off only if it's more noise than help — you can turn it back on any time.
- Working in a mixed-language team? Each person picks their own Language — it doesn't affect anyone else.
- Contact your administrator if you need to change your email, role, or department — these can't be changed by you (see Profile).