Account Settings
The Settings area brings together how Arketic AI behaves for you, which notifications you receive, and your personal details — all in one place.
Accessing Settings
The Settings shortcut at the bottom of the sidebar shows a Soon label and is not clickable.
Your personal details and password already have their own home — go to the Profile page to update your name, photo, or password today. You can manage your notification groups from the Notification Preferences page. The AI Preferences described below aren't reachable from the sidebar yet.
What Settings includes
When the Settings screen is open, options are grouped under Account. Some are ready to use; others show a Soon label and aren't available yet.
| Option | What it does | Status |
|---|---|---|
| Profile | Your name, photo, email, department, role, and password | Available — see Profile |
| AI Preferences | How the AI answers you across the platform | Available |
| Notifications | Which notification groups reach you | Available |
| Appearance | Look and feel options | Coming soon |
| Security | Personal security options | Coming soon |
| Data & Privacy | Data export and deletion controls | Coming soon |
If you're an administrator, you'll also see an Administration group with organization-wide options. Those are covered in the admin guides.
AI Preferences
This is where you shape how the AI responds to you. Changes here are global — they apply to your future conversations across the platform.
Model
Arketic uses the platform's built-in AI model. Today there is a single model to choose from, so no setup is needed here.
Fine-tuning of advanced AI behavior lives at the project level, so a whole team stays consistent. You don't need to adjust anything here to get started.
Response Style
Control how much detail the AI includes:
| Style | When to Use |
|---|---|
| Concise | Quick answers, bullet points, less text. Best for factual lookups |
| Detailed | Thorough explanations, more context. Best for analysis and learning |
Your choice sets the default tone for all of your future conversations.
Whatever you choose here, you can always ask the AI to adjust in a single conversation — just say "give me a shorter answer" or "explain in more detail".
Saving your changes
AI Preferences don't save automatically. When you change something, an Unsaved changes bar appears with two buttons:
- Save Changes — keeps your new settings.
- Discard — throws away the change and returns to your previous settings.
Once saved, you'll see a Settings saved confirmation.
Notifications
Choose which notification groups reach you. Turning a group off silences it just for you — your organization's defaults still apply to everyone else.
Every group is on by default, so you only need to visit this section if you want to quiet something.
| Group | Covers |
|---|---|
| Task Activity | Assignment, completion, cancellation, and approval notifications |
| Comments & Mentions | Task comments and @mention notifications |
| SLA & Reminders | Approaching deadlines, SLA warnings and breaches, escalations |
| Process & Requests | Process completion and service request notifications |
When you change a switch, a Save button appears. After you save, you'll see a Notification preferences saved confirmation.
Prefer to manage this alongside the notification bell and other delivery details? See Notification Preferences.
Data & Privacy
Your data
- Your conversations, documents, and tasks are kept safe on isolated servers.
- Your data is never shared with other organizations.
- Your administrator can explain your organization's data retention policies.
Data requests
The Data & Privacy option shows a Soon label, so self-service export and deletion aren't available in the app yet. For any data request, contact your organization administrator.
Self-service data export and deletion are being developed. In the meantime, your administrator can handle these requests for you.
Coming soon
A few options appear with a Soon label and aren't available yet:
- Appearance — look and feel options.
- Security — personal security options.
- Data & Privacy — self-service data controls (use your administrator for now, as above).
You don't need to do anything with these — they'll open up automatically as they're released.
Tips
- Concise style suits quick, factual questions; Detailed style suits analysis and learning.
- Turn a notification group off only if it's more noise than help — you can turn it back on any time.
- Contact your administrator if you need to change your email, role, or department — these can't be changed by you (see Profile).