Admin Quick Start
A step-by-step guide for setting up Arketic AI for your organization. Follow these steps in order for the best results.
Step 1: Set Up Your Departments
Before adding users, create your organization structure.
- Go to Organization → Departments
- Click "New Department"
- Create your top-level departments (e.g., IT, HR, Marketing, Finance)
- Add sub-departments if needed (e.g., IT → Frontend Team, IT → Infrastructure)
- Assign a manager to each department
Mirror your real company structure. This affects how documents, tasks, and AI assistants are scoped.
Step 2: Add Your Users
Now invite your team members.
- Go to Organization → Users
- Click "Invite User" for each person
- Fill in their email, name, and initial password
- Assign the correct role:
- Member — Regular employees
- Executive — Leadership (gets dashboard + analytics access)
- Admin — Full platform control (use sparingly)
- Assign each user to their department
- Share login credentials with each user
Start with fewer admins. You can always promote someone later. Too many admins can lead to conflicting configurations.
Step 3: Upload Your Knowledge Base
Give the AI something to work with — upload your company documents.
- Go to Knowledge Base (under Platform section)
- Click "Upload Document"
- Start with your most important documents:
- Company handbook → Set to Organization level
- Department policies → Set to Department level
- HR guidelines → Set to Organization level
- IT procedures → Set to Department level
- Set appropriate access levels for each document
Recommended upload order:
| Priority | Documents | Access Level |
|---|---|---|
| First | Company handbook, HR policies | Organization |
| Second | Department-specific procedures | Department |
| Third | Training materials | Organization |
| Fourth | Templates and forms | Organization |
The AI can only answer questions using documents that have been uploaded. The more relevant documents you add, the more useful the AI becomes.
Step 4: Configure AI Assistants
Set up which AI assistants your organization can use.
- Go to AI Assistants (under Workspace section)
- Review available assistants
- Enable the ones your organization needs (Arketic AI should always be active)
- Set department access — decide which departments can see which assistants
- Handle any access requests from users
Step 5: Set Business Hours (Optional)
Task timing is tracked automatically against each task's estimate or dates — but only working hours count. Set them per department:
- Go to Tasks → Settings tab
- Open Business Hours and set working days and hours for each department
- That's it — time tracking uses these hours automatically
See Time Tracking for how timing works.
Step 6: Create Your First Blueprint (Optional)
If you have a repeating process (like employee onboarding):
- Go to Blueprints
- Click "New Blueprint"
- Design a simple flow (start with 3-5 steps)
- Publish it
- Test by launching it once
Step 7: Verify Everything Works
Before announcing to your team:
- Log in as a test user (Member role) — verify they see the right menu items
- Ask the AI a question about a document you uploaded — verify it answers correctly
- Create a test task — verify it appears on the Kanban board
- Check notifications — verify they arrive for task assignments
After Setup Checklist
- Departments created and managers assigned
- All users invited with correct roles and departments
- Key documents uploaded to Knowledge Base
- AI Assistants enabled and department access configured
- Business hours set per department
- Test login as Member role verified
- Team notified about login credentials and getting started guide
Next Steps
- Share the First Steps guide with your team
- Monitor the Dashboard for adoption metrics
- Review Analytics weekly to track AI usage
- Check the FAQ for common questions your team might ask