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Time Tracking

Arketic tracks how long tasks take automatically — no manual timers or logging. This gives you accurate timing for planning and analytics, and powers the SLA indicators you see on tasks.

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Arketic no longer uses manually configured SLA policies. Timing is now automatic, based on estimates, dates, and each department's working hours.


How It Works

Time tracking starts when a task moves to To Do and measures elapsed time against a target. The target comes from, in order of preference:

  1. Estimated Hours on the task
  2. The Start / End date range (if no estimate is set)
  3. An SLA target, when one applies

Only business hours count — nights, weekends, and non-working days are excluded (see Settings).


On Task Cards

Cards show a time badge so you can see status at a glance:

  • Tracking — time is being counted
  • Scheduled — hasn't started yet
  • SLA — time remaining against the target
  • Over time / Late — the target has been exceeded

On the Task Detail

The Time Tracking panel shows:

  • A progress bar toward the target, with a warning color as you approach it and red when exceeded
  • The target and where it came from (estimate, date range, or SLA)
  • The business hours window used
  • Whether the task finished on time or late

Business Hours

Time is only counted during each department's working hours. Admins and managers set these under Settings → Business Hours — start and end times plus working days. See Settings.


Tips

  • Set Estimated Hours so tasks have a clear target
  • Keep business hours accurate — they make timing fair across teams
  • Watch Over time badges to catch tasks that are slipping