Email (SMTP)
Configure the email server Arketic uses to send notification emails for your organization. Admin access required.
Where to Find It
Go to Settings → Email/SMTP (under the Administration group).
What It Does
Arketic sends email notifications — task assignments, approvals, reminders, request updates — through your organization's SMTP server. Configuring your own server means emails come from your domain.
Setting It Up
- Open Settings → Email/SMTP
- Enter your SMTP server details (host, port, credentials, sender address)
- Save, then send a test to verify delivery
tip
If notification emails aren't arriving, check this configuration first — then the recipient's spam folder.